Chances that they paid attention to my request were one in a million. If that doesn’t work, I think it's a small minor bug, there is no immediate solution because, it is provider who requests the firmware corrections to Sagemcom, following this request Sagemcom corrects the requested anomalies and provided a new firmware to the provider, which will validate it before sending it to end customers. This was some time ago, but I think I tried and didn't work either. ![]() Go in the router setting, select Firewall and select “low” ( the choice is “medium” and the port 443 is blocked ) If that doesn’t work, try to use the menu “ port passthrough”. Unfortunately, the screenshots they sent didn't match my router's configuration webpage (my ISP is Telecentro in Argentina, and my firmware version is TLC_30.2.12). Unfortunately, there is no way to change this in the configurator. ![]() Indeed, it is possible that the TCP port 443 is reserved by the router, it should not be used by this one when the option "Remote config / management" is disable. Try to configure the firewall, IP filtering, incoming with the Port 443 and the destination IP address, and do also port forwarding
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